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These practices include:
- Businesses engaging in misleading or deceptive conduct, as well as making false or misleading representations in connection with the supply of goods or services.
- Unconscionable conduct in business-to-business dealings and transactions with consumers, exploiting their vulnerability or lack of bargaining power.
- Ensuring that consumer guarantees are met for the supply of goods or services, such as proper title, conformity to description, and acceptable quality.
- Prohibiting unfair contract terms in standard form consumer contracts or small business contracts, rendering them void.
- Implementing product safety regulations, holding suppliers strictly liable for injury or damage caused by defective goods, and mandating compliance with safety and information standards.
- Addressing other unfair practices, including unsolicited supplies, pyramid schemes, and other deceptive practices.
Breaching the ACL can result in significant penalties, with corporations facing fines of up to AUD 10 million and individuals up to AUD 500,000.
The time limit for taking legal action under the Australian Consumer Law (ACL) varies depending on the nature of the claim being pursued.